Privacy Policy
Last updated: July 2026
Who we are
The Registered Manager Network ("we", "us", "our") is the data controller for personal information collected through this platform. We are registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What we collect
We collect: (a) identity data — name, email, phone, address; (b) professional data — CQC registration number, qualifications, role, employment history; (c) verification data — identity documents, DBS certificates, right-to-work evidence; (d) usage data — pages visited, actions taken, IP address; (e) communications — messages, support tickets, cover notes.
Lawful basis
We process data under: (a) contract — to deliver services you requested; (b) legal obligation — to comply with CQC, employment and safeguarding law; (c) legitimate interest — to operate and improve the platform; (d) consent — for non-essential communications, which you can withdraw at any time.
How we use it
To verify identities, match managers with opportunities, deliver assurance programmes, process payments, respond to support requests, meet regulatory obligations, and improve our services. We never sell your personal data.
Sharing
We share data only with: (a) providers you engage with, for delivery purposes; (b) our professional advisors under duty of confidentiality; (c) regulators where legally required; (d) payment processors (Stripe) for transactions. All third parties are bound by data processing agreements.
Your rights
You have the right to access, rectify, erase, restrict, port, and object to processing, plus rights related to automated decision-making. To exercise any right, email the contact address below. We respond within one month.
Retention
We keep data only as long as needed: verification data is retained for the duration of any engagement plus six years to meet regulatory and tax requirements. Inactive accounts are reviewed annually.
International transfers
Data is stored on servers in the UK and EEA. Any transfer outside the UK is protected by International Data Transfer Addendas or recognised adequacy decisions.
Questions? Email the relevant contact above.